Introduction
This Privacy Policy explains how Winnie May Inc. collects, uses, stores and protects information when you visit our website at https://www.winniemay.hair, contact us, or use any of the computer systems design and related services that we provide. The website was developed by WinnieMay, and both the developer and the company are committed to handling personal information with care and transparency.
We believe that privacy is a matter of respect and responsibility rather than a box to tick. We only collect information that serves a clear purpose, we explain that purpose in plain language, and we take reasonable technical and organisational measures to keep the information secure. Please read this policy carefully so that you understand our practices and the choices available to you.
By using this website or engaging our services, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, you should stop using the website and contact us with any concerns using the details at the end of this page. We may update this policy from time to time, and the most recent version will always be published here.
Who We Are
Winnie May Inc. is a company operating in the Computer Systems Design and Related Services industry, part of the broader Professional, Scientific, and Technical Services sector. Our registered organisation details are as follows:
- Winnie May Inc.
- 32 Duke Street Rr 3, DRUMBO - N0J 1G0, Canada
We act as the data controller for the personal information described in this policy. This means that we decide why and how personal information is processed in connection with our website and services. You can reach us at any time using the contact details in the final section of this page, including the email address serve@winniemay.hair and the telephone number +13205460345.
If you have questions about how your information is handled, about a request you have submitted, or about your rights, our team will be glad to assist you directly and without unnecessary delay.
Scope of This Policy
This policy applies to information we collect through our website, through email and telephone communications with our team, and through the delivery of our consulting, design, development and support services. It also applies to information collected in person or through written correspondence where that information is later stored or processed by us.
This policy does not apply to third party websites, applications or services that may be linked from our website. Those third parties have their own privacy practices and their own policies, and we encourage you to review them before providing any personal information. We are not responsible for the content or privacy practices of any website we do not operate.
Where our services are provided to a business customer under a separate agreement, that agreement may contain additional terms about the handling of information. In the event of any conflict between this policy and a signed agreement, the signed agreement will control for the matters it specifically addresses.
Information We Collect
We collect information in three broad categories: information you provide directly, information collected automatically, and information we receive from other sources.
Information you provide directly may include your name, email address, telephone number, company name, job title and the content of any messages you send to us, such as a project enquiry submitted through our contact form. When you enter into a business relationship with us, this may also include billing details, technical requirements and documentation you share so that we can perform the agreed work.
Information collected automatically may include your internet protocol address, browser type and version, device type, operating system, the pages you visit, the time and date of your visit, and general usage statistics. We use this information to understand how the website is used and to keep it running smoothly and securely.
Information from other sources may include details provided by our service providers, such as analytics or hosting partners, and publicly available business information where relevant to a prospective or existing engagement.
How We Use Your Information
We use the information we collect for the following purposes: to respond to enquiries and provide the services you request; to prepare proposals, quotations and contracts; to deliver, maintain and improve our systems and services; to communicate with you about your project and any changes to our services; to provide customer support; and to meet our legal, accounting and regulatory obligations.
We also use information to protect the security and integrity of our website and systems, to detect and prevent fraud or misuse, and to diagnose technical problems. Where we analyse usage data, we do so in aggregate where possible so that individual visitors are not identified unless it is necessary for a specific and legitimate purpose.
We do not sell your personal information, and we do not use it to make automated decisions that produce legal or similarly significant effects on you without human involvement. If we ever intend to use your information for a purpose that is materially different from the purposes described here, we will tell you and, where required, obtain your consent first.
Legal Bases for Processing
We process personal information only where we have a valid legal basis to do so. Depending on the situation, our processing is based on one or more of the following grounds: your consent, the performance of a contract with you, our legitimate interests, or a legal obligation.
When you contact us with an enquiry, we process your details on the basis of taking steps to enter into a contract and of our legitimate interest in responding to you. When you become a client, we process information as necessary to perform our agreement with you. We rely on legitimate interests for tasks such as maintaining the security of our systems and improving our services, always balancing those interests against your rights and freedoms.
Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before the withdrawal. Where we are required to process information to comply with a legal obligation such as tax or record keeping rules, that processing will continue for as long as the obligation applies.
Data Retention and Storage
We retain personal information only for as long as is necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. The length of time we keep information depends on the type of information and the reason we hold it.
Enquiry details are typically retained for a reasonable period so that we can follow up on conversations and improve our service, after which they are deleted or anonymised. Client records and contractual documentation are retained for the duration of the business relationship and for any period required by tax, accounting or other legal obligations.
When information is no longer needed, we delete it or permanently anonymise it so that it can no longer be linked to you. If you would like to know how long we retain a particular category of information, please contact us using the details below.
Data Security
We take the security of personal information seriously and apply a range of technical and organisational measures to protect it against unauthorised access, alteration, disclosure or destruction. These measures include access controls, encryption where appropriate, secure configuration of our systems, and regular review of our security practices.
Access to personal information within our organisation is limited to those who need it to perform their role, and all personnel are expected to treat information as confidential. We also choose service providers who maintain appropriate security standards and we include confidentiality and security obligations in our agreements with them.
No method of transmission over the internet or method of electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If a security incident affecting your information occurs, we will notify you and any relevant authority as required by law.
Your Privacy Rights and Choices
Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information. These may include the right to access the information we hold about you, the right to ask us to correct inaccurate information, and the right to request deletion of your information in certain circumstances.
You may also have the right to object to or restrict certain processing, the right to receive a copy of your information in a portable format, and the right to withdraw consent where processing is based on consent. You can update your communication preferences or ask us to stop contacting you for marketing purposes at any time.
To exercise any of these rights, please contact us using the details at the end of this policy. We will respond to your request within the time required by applicable law. We may ask you to verify your identity before acting on a request, to protect your information from unauthorised access.
Privacy for Children
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children under the age of sixteen. If you are under sixteen, please do not provide any personal information through this website or otherwise.
If we become aware that we have collected personal information from a child without verified parental consent, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and believe that a child in your care has provided personal information to us, please contact us so that we can investigate and remove the information if appropriate.
We encourage parents and guardians to be involved in the online activities of the children in their care and to teach them how to protect their personal information online.
International Data Transfers
We are based in Canada, and the information we collect is generally stored and processed in Canada. However, some of our service providers may operate in other countries, which means that your information could be transferred to, stored in or processed in a jurisdiction other than your own.
Where we transfer personal information across borders, we take steps to ensure that it receives an adequate level of protection in accordance with applicable data protection laws. These steps may include using contractual clauses or other recognised safeguards with the receiving party.
By using our website and services, you understand that your information may be transferred to and processed in countries whose data protection laws may differ from those in your country of residence. We remain responsible for the handling of your information wherever it is processed on our behalf.
Third Party Services and Links
Our website may contain links to third party websites, applications or services that are not operated by us. Clicking those links may allow third parties to collect or share information about you. We do not control those websites and are not responsible for their privacy practices.
We encourage you to read the privacy policy of every website you visit before providing any personal information. When you leave our website, this policy no longer applies, and any information you share with a third party will be governed by the terms and policies of that third party.
If we integrate third party tools into our services on your behalf, we will explain what those tools do and how they handle data as part of our engagement with you. You remain in control of whether and how those tools are used for your project.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make changes, we will revise the last updated date shown at the top of this page and publish the updated policy on our website.
Where a change is material, we will take reasonable steps to bring it to your attention, for example by a notice on our website or by contacting you directly where appropriate. We encourage you to review this policy periodically so that you remain informed about how we protect your information.
Your continued use of our website or services after any change to this policy takes effect constitutes your acceptance of the updated terms. If you do not agree with a change, you should stop using the website and services and contact us with any questions.
How to Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, we encourage you to get in touch. You can contact us using any of the details below, and we will respond as promptly as possible.
- Winnie May Inc.
- 32 Duke Street Rr 3, DRUMBO - N0J 1G0, Canada
- Email: serve@winniemay.hair
- Telephone: +13205460345
We are committed to resolving any privacy concerns fairly and efficiently. If you are not satisfied with our response, you may also have the right to lodge a complaint with the data protection authority in your jurisdiction. Thank you for taking the time to read this policy.